HEAKIN RESEARCH, Pittsburgh, PA
Assistant Manager June 2002 - November 2002

• Managed daily operations of national firm specializing in mall intercept survey, observational, ethnographic, experimental, and online primary marketing research. 
  
  
• Managed more than thirty employees including payroll oversight and training on consumer survey techniques and call center phone bank procedures.
  
  
• Increased interviewee research base by more than 20% over previous period.
  
  
• Conducted research study pre-qualification protocols with the extensive prospect of interviewing including coordination of data for marketing research interpretation.